Privacy Policy

This Privacy Policy ("Policy") describes how Miabet88 ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data provided by or collected from registered players and visitors ("you", "the Player", "User") of the online casino and sports betting platform accessible at miabet88.cam.

This Policy is issued in accordance with applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA 2010), and reflects our commitment to handling your personal information with care, transparency, and respect for your privacy rights.

By registering an account on the Miabet88 platform, making a deposit, or otherwise accessing any platform service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform and should contact us to request account closure.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned to them below:

• "Personal Data" means any information that, alone or in combination with other information, can be used to identify a specific individual — including but not limited to name, identification number, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on Personal Data, whether automated or manual, including collection, recording, organisation, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means Miabet88, which determines the purposes and means of processing Personal Data collected through the platform.
• "Data Processor" means any third party that processes Personal Data on behalf of Miabet88 under a contractual arrangement — for example, payment processors, KYC verification providers, and cloud hosting services.
• "Consent" means a freely given, specific, informed, and unambiguous indication of the Player's agreement to the processing of their Personal Data for a stated purpose.
• "KYC Data" means identity verification documents and related information submitted by a Player in fulfilment of Know Your Customer obligations, including government-issued identification, proof of address, and selfie photographs.
• "Cookie" means a small text file placed on a user's device by a website to store session information, preferences, or analytics data.
• "PDPA 2010" means the Personal Data Protection Act 2010 of Malaysia, which governs the processing of personal data in commercial transactions in Malaysia.

Miabet88 collects the minimum amount of personal data necessary to operate the platform, process transactions, comply with regulatory obligations, and provide a safe and personalised experience for players. The categories of data we collect are described in the table below:

We do not intentionally collect sensitive personal data categories (such as health data, racial or ethnic origin, religious beliefs, or political opinions) unless specifically required for responsible gambling assessments or regulatory compliance purposes. Where such data is collected, explicit consent is obtained.

Miabet88 processes your personal data only where a valid legal basis exists under applicable data protection legislation. The legal bases we rely upon are:

• Contractual Necessity: Processing is necessary to perform the contractual agreement between you and Miabet88 — including creating and managing your account, processing deposits and withdrawals, and delivering gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting duties to competent authorities.
• Legitimate Interests: Processing is carried out on the basis of Miabet88's legitimate business interests — including fraud prevention, platform security, responsible gambling monitoring, and improving the quality of our services — where those interests are not overridden by your rights and interests.
• Consent: For marketing communications (email, SMS, and in-platform notifications), processing is based on the explicit consent you provide at registration or subsequently. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The personal data we collect is used exclusively for the purposes set out below. We do not use your data for purposes incompatible with those stated in this Policy without prior notice and, where required, renewed consent.

• Account Management: Creating, verifying, maintaining, and closing player accounts; managing account security; processing password resets and login authentication.
• Payment Processing: Processing deposits and withdrawal requests via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and supported cryptocurrency channels. Verifying payment method ownership and preventing fraudulent transactions.
• Regulatory Compliance: Fulfilling KYC and Anti-Money Laundering (AML) obligations; verifying player age (21+ requirement); reporting to regulatory authorities where legally required; maintaining records as required by law.
• Platform Security: Detecting and preventing fraud, account takeover, collusion, bonus abuse, and other forms of prohibited conduct; monitoring for unusual activity patterns; maintaining the integrity of the gaming environment.
• Customer Support: Responding to enquiries, resolving disputes, processing complaints, and providing assistance related to your account, game outcomes, or payment transactions.
• Responsible Gambling: Monitoring betting patterns to identify potential indicators of problem gambling; administering self-exclusion requests, deposit limits, and cool-off periods; maintaining responsible gambling records as required.
• Marketing Communications: Sending promotional emails, SMS messages, and in-platform notifications about bonuses, offers, and platform updates — where you have provided consent to receive such communications.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game offerings, payment method availability, and the overall player experience.

Miabet88 does not sell, rent, or commercially trade your personal data to third parties. We may share your data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: Financial data is shared with payment service providers — including banks, FPX operators, e-wallet providers (such as Touch 'n Go eWallet, Boost, and GrabPay), and cryptocurrency exchange partners — solely to facilitate deposit and withdrawal transactions.
• KYC Verification Providers: Identity documents and related data may be shared with third-party identity verification services engaged by Miabet88 to carry out automated or manual KYC checks.
• Technology Service Providers: Cloud hosting, database management, and cybersecurity service providers may process personal data on our behalf under contractual data processing agreements that require them to maintain equivalent data protection standards.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts of law where required to do so by applicable law, court order, or in response to a valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of Miabet88's assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections. Players will be notified in advance of any such transfer.

Miabet88 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the minimum retention periods imposed by applicable law and regulatory requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where data has been anonymised, the resulting information is no longer subject to this Policy as it can no longer be linked to an identifiable individual.

Miabet88 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption in Transit and at Rest: All data transmitted between your browser and the Miabet88 platform is encrypted using Transport Layer Security (TLS). Personal data stored in our databases is encrypted at rest using AES-256 encryption.
• Password Security: Account passwords are stored as salted cryptographic hashes. Miabet88 staff cannot retrieve or view your plaintext password at any time.
• Access Controls: Access to personal data is restricted on a need-to-know basis. Staff with access to player data are subject to confidentiality obligations and role-based access controls.
• Fraud Monitoring: Automated systems monitor account activity and transaction patterns in real time to detect and respond to potential security incidents, account takeovers, and fraudulent behaviour.
• Security Audits: Our platform infrastructure and data security practices are subject to regular internal reviews and periodic independent security assessments.

Whilst we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Miabet88 will notify affected players and relevant authorities in accordance with applicable breach notification requirements.

The Miabet88 platform uses cookies and similar tracking technologies to support core platform functionality, enhance security, and improve the player experience.

Miabet88 does not use third-party advertising cookies, cross-site behavioural tracking cookies, or social media tracking pixels on the platform. You may manage or delete cookies through your browser settings; however, disabling strictly necessary cookies will affect your ability to use core platform features, including account login.

As a registered player or visitor of the Miabet88 platform, you hold the following rights with respect to your personal data. These rights are subject to certain limitations and exemptions under applicable law:

• Right of Access: You have the right to request a copy of the personal data we hold about you and information about how it is being processed.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal data held in your player account. Some corrections can be made directly through account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing based on legitimate interests. This right is subject to our legal retention obligations.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a correction request is being resolved.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, subject to our ability to demonstrate compelling grounds.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: If you believe your personal data has been processed in violation of applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 days of receipt. In cases of complexity or high volume, this period may be extended by a further 30 days with prior notice.

The Miabet88 platform is strictly intended for individuals who are aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21, and we take all reasonable steps to prevent minors from accessing the platform.

Age verification is conducted as part of the registration process and through the KYC documentation requirements described in this Policy. Where we become aware that personal data has been collected from an individual under the minimum age requirement, we will immediately close the associated account, reverse any transactions to the extent practicable, and securely delete the personal data in question.

Some of the third-party service providers engaged by Miabet88 — including cloud hosting infrastructure providers and KYC verification services — may process personal data outside of Malaysia. Where such international transfers occur, Miabet88 ensures that appropriate safeguards are in place to protect the data at a standard equivalent to that required under Malaysian law.

These safeguards may include contractual data processing agreements with international standard clauses, transfer to jurisdictions recognised as providing an adequate level of data protection, or other approved mechanisms under the PDPA 2010 and its subsidiary regulations.

Players may request further information about the specific safeguards applicable to any international transfer of their personal data by contacting us using the details provided in Section 14 of this Policy.

Miabet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legislation, or operational requirements. The "Last Updated" date at the top of this page indicates when the most recent version came into effect.

Where changes to this Policy are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will provide advance notice to registered players via email or in-platform notification. Continued use of the Miabet88 platform following publication of an updated Policy constitutes acceptance of the revised terms.

We recommend that players review this Policy periodically to remain informed of how their personal data is being protected and used.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Miabet88, please contact our Data Protection team through the following channels:

• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request"
• Live Chat: Available 24 hours a day, 7 days a week, through the support widget on the Miabet88 platform (average first response: under 3 minutes)
• Response Commitment: All privacy-related enquiries are acknowledged within 5 business days and substantively resolved within 30 days of receipt

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. In Malaysia, the supervisory authority responsible for enforcement of the Personal Data Protection Act 2010 is the Department of Personal Data Protection (JPDP), accessible through official government channels.